Towards a Workplace Free of Conflict and Harassment

Departmental Policy - January 2001

TABLE OF CONTENTS

• PREVENTING CONFLICT AND ELIMINATING HARASSMENT
  • Introduction
  • Departmental Policy and Priorities
  • Application of the Policy
  • Roles and Responsabilities
  • Rights, Obligations and Sanctions
    
  • Managers
  • Employees
  • Conflicts and Harassment General remarks
  • Definitions
  • Unwelcome/offensive conduct
  • The Impact of Conflict and Harassment
  • Preventing Conflicts... an ounce of prevention
  • Available Professional Resources
  • Office of Conflict Management
    
  • Human Resources Directorate
    
• RESOLVING CONFLICTS
  • Informal resolution mechanisms
  • Prompt resolution
  • Conciliation
  • Mediation
  • Co-mediation
  • The Formal Harassment Complaint Process
  • Filing a complaint with the Office of Conflict Management
  • Conduct of the Investigation
  • Basic principles
  • General principles under the Privacy Act
  • Summary of the formal investigation process
  • The Deputy Minister's findings
  • Consequences associated with these findings
• FOLLOW-UP
  • Other Remedies
  • Grievance
  • Adjudication
  • Canadian Human Rights Commission(CHRC)
• CONCLUSION
  • Additional Information
  • References

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